Challenge
Where work slows down
For KYC operations teams, customer and counterparty records must be updated from reviewed evidence. Manual entry increases cycle time and weakens traceability.
Agentic workflow
Create governed records for KYC operations teams using agentic workflows
Help KYC operations teams create trusted records from reviewed document facts, mapped fields, and traceable evidence.
Challenge
For KYC operations teams, customer and counterparty records must be updated from reviewed evidence. Manual entry increases cycle time and weakens traceability.
Workflow preview
TextMine workflow
How TextMine helps
TextMine converts reviewed document facts into governed records, maps the right fields, and keeps each update linked to the evidence behind it.
Execution time
4-7 min
Estimated time saved
3-5 hrs per run
Estimated from the workflow pattern, including intake, review, routing, output generation, and downstream handoff.
Workflow design
Steps and key blocks
Each workflow page maps the business process to reusable TextMine actions, reviewers, and connected systems.
Workflow pattern
- Start from document, email, intake, schedule, or manual workflow triggers.
- Extract, organize, and review document facts with AI, confidence, and policy logic.
- Route exceptions to reviewers or owners and update governed records with linked evidence.
- Deliver reports, emails, integration submissions, API calls, or webhooks to downstream teams.
Key blocks
- Document processed, Email received, Scheduled run, Manual trigger
- AI review, Confidence, AI logic, Decision policy matrix
- Lookup record, Create or update record, Submit to integration, Send email
See it live
See this workflow in TextMine
Book a demo to map this workflow to your documents, systems, and controls.
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