Challenge
Where work slows down
For credit teams, KYC work slows lending and portfolio workflows when evidence review, exception handling, and record updates are disconnected.
Agentic workflow
Automate KYC reviews for credit teams using agentic workflows
Help credit teams automate KYC reviews with intake, policy checks, exception routing, and record updates.
Challenge
For credit teams, KYC work slows lending and portfolio workflows when evidence review, exception handling, and record updates are disconnected.
Workflow preview
TextMine workflow
How TextMine helps
TextMine coordinates KYC document intake, reviewed extraction, policy checks, exception routing, governed record updates, and completion notifications in one traceable workflow.
Execution time
6-10 min
Estimated time saved
5-9 hrs per run
Estimated from the workflow pattern, including intake, review, routing, output generation, and downstream handoff.
Workflow design
Steps and key blocks
Each workflow page maps the business process to reusable TextMine actions, reviewers, and connected systems.
Workflow pattern
- Start from document, email, intake, schedule, or manual workflow triggers.
- Extract, organize, and review document facts with AI, confidence, and policy logic.
- Route exceptions to reviewers or owners and update governed records with linked evidence.
- Deliver reports, emails, integration submissions, API calls, or webhooks to downstream teams.
Key blocks
- Document processed, Email received, Scheduled run, Manual trigger
- AI review, Confidence, AI logic, Decision policy matrix
- Lookup record, Create or update record, Submit to integration, Send email
See it live
See this workflow in TextMine
Book a demo to map this workflow to your documents, systems, and controls.
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