Compliance and client onboarding teams use TextMine to verify document evidence at scale.

Challenges in compliance and onboarding

Compliance and onboarding teams need to verify that customer information is accurate, complete, and aligned with internal policies and legal obligations. That often means comparing client-provided evidence with registries, filings, questionnaires, policies, and other third-party documents.

TextMine helps streamline manual verification by extracting entities, directors, owners, dates, addresses, answers, and supporting evidence from client documents. Reviewers can inspect the source behind each answer and route missing or inconsistent information for follow-up.

Top use cases in compliance

Client onboarding: Review incorporation documents, shareholder registers, ownership charts, and client evidence to identify discrepancies faster.

Third-party risk management: Extract KYC and risk information from third-party documents such as 10-Ks, 20-Fs, supplier packs, and policy documents.

Correspondent banking review: Review questionnaire responses, including Wolfsberg CBDDQ forms, against internal policies and standards while preserving evidence and reviewer decisions.